Frequently Asked Questions
Everything you need to know about your order and our home essentials.
What are your shipping rates and delivery times?
We offer free standard shipping on all orders over $75. Standard delivery typically takes 3-5 business days, while larger furniture items may take 7-10 business days depending on your location.
What is your return policy for home decor?
We want you to love your home. If you are not completely satisfied, you can return most items within 30 days of delivery. Items must be in their original packaging and unused condition.
Do you offer assembly services for furniture?
Many of our furniture pieces are designed for easy self-assembly. For larger items, we offer a 'White Glove' delivery service in select zip codes which includes professional assembly and packaging removal.
How can I track the status of my order?
Once your order ships, you will receive an email notification with a tracking number and a link to our carrier's website so you can monitor its progress.
What payment methods do you accept?
The Homestore accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.
Are your products covered by a warranty?
Yes, all of our furniture and electronics come with a standard one-year manufacturer's warranty against defects in materials and workmanship.